At Gemcare, your privacy matters deeply to us. This policy explains how we collect, use, and protect your personal information when you use our website, app, and devices.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email, phone number, and address (for account setup and support).

Device Data: Heart rate, movement, temperature, sleep data, and other wellness metrics.

Usage Data: App interactions, alerts, and connected device activity.

2. How We Use Your Information

We use your data to:

Provide and improve Gemcare’s services and app experience.

Deliver SOS alerts and notifications to your chosen contacts.

Generate wellness insights and trends for your personal dashboard.

Communicate updates, support, or policy changes.

3. Data Security

Your data is encrypted and stored securely. Health and location data are processed on-device whenever possible and shared only with your consent. We use strong encryption protocols and do not sell personal data to third parties.

4. Data Sharing

We do not share your information with advertisers or unrelated third parties. Data may be shared only with:

Your approved emergency contacts (for SOS alerts).

Service providers assisting in device functionality (under strict confidentiality agreements).

Legal authorities, only when required by law.

5. Your Control

You can:

View, export, or delete your data anytime from your account.

Choose what information to share and with whom.

Withdraw consent for data processing at any time.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can disable cookies through your browser settings.

7. Children’s Privacy

Gemcare is not intended for children under 13. We do not knowingly collect data from children.

8. Updates to This Policy

We may update this policy occasionally to reflect improvements or regulatory changes. Continued use after updates means you accept the revised policy.